Returns & Exports

Returns Merchandise Assistance – Whether you have a product under warranty or need billable repairs on a out of warranty item, contact us for a Return Merchandise Authorization (RMA) number whenever you have a product return or repair need.  Remember – products cannot be returned without authorization.

Exports – Items sold by Fiber SenSys are controlled for export either under the regulations of the U.S. Department of Commerce or Department of State. For international orders quoted delivery does not include the time required for export license approval, if needed. Please conact your Sales Representative for the required documentation needed to process your order.