“It’s an honor to receive the Platinum Stellar Service Award for outstanding warranty policy. We at Optex have prided ourselves for over 30 years on the quality of our products and of our customer support, and this award confirms that our hard work has paid off and that our customers feel the same way. Everyone at Optex — our customer service group, technical support team, administration department, and our outside sales team — works together so that if there is an issue, the process for our customers is as painless and seamless as possible. While most companies look negatively on things like credits and returns, we view them as a way to better our products, procedures, and relationships. We thank our loyal customers for this recognition, and promise to continue to strive to bring you the best products and service in the industry!”