“It’s an honor to receive the Platinum Stellar Service Award for outstanding warranty policy. We at Optex have prided ourselves for over 30 years on the quality of our products and of our customer support, and this award confirms that our hard work has paid off and that our customers feel the same way. Everyone at Optex — our customer service group, technical support team, administration department, and our outside sales team — works together so that if there is an issue, the process for our customers is as painless and seamless as possible. While most companies look negatively on things like credits and returns, we view them as a way to better our products, procedures, and relationships. We thank our loyal customers for this recognition, and promise to continue to strive to bring you the best products and service in the industry!”
A report by the Washington-based Congressional Research Service said the U.S. electric grid may be vulnerable to a terrorist attack, and the Federal Energy Regulatory Commission has proposed regulations to protect the grid, largely prompted by last year's armed attack that took out high-voltage transformers in California. The California attack was a "wake-up call for the industry" that there is "high probability" of an outside physical attack against the U.S. electric grid, said Jasvir Gill, CEO of consultant AlertEnterprise Corp. in Fremont, Calif.
Fiber optic cable security technology carries a lower risk when compared to copper cable. Copper cables are affected by environmental conditions including EMI and RFI, and they naturally produce electromagnetic emissions that can be tapped. This allows attackers to intercept network packets and communications across the cables. Fiber optic cables, on the other hand, rely upon the use of light rather than electricity, and require more specialized equipment to tap them.
Fiber optic fence security systems use light rather than electricity to detect intruders. During operation, light pulses are transmitted through fiber optic cable, which is typically installed on existing perimeter fencing. These light pulses are continually monitored for any change in light pattern or optical power, as may occur when the fiber is physically disturbed during an intrusion attempt. High security fiber-optic systems monitor the small changes in the light signal and detect any movement, vibration or pressure that occurs along a protection zone.
Despite the impressive growth that was already projected for the global video surveillance equipment market prior to the recent bombing at the Boston Marathon, IMS Research, part of IHS, is predicting that the terror attack will likely drive increased government spending on video surveillance.